Long Term Care Ombudsman Program, Kent/Sussex
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Division of Medicaid and Medial Assistance (DMMA) – The Long-Term Care Ombudsman is an impartial fact-finder who assures that individuals living in long-term care facilities or family care homes licensed by the State receive quality of care and are treated with dignity and respect as prescribed in the Patient Bill of Rights. They investigate complaints from residents or long-term care facilities or their families regarding violations of these rights and advocates for improving the quality of life for residents of such facilities.

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