New Castle County Emergency Medical Services is a division of the county Department of Public Safety.  New Castle County EMS provides “paramedic” level, or advanced life support pre-hospital care to victims of sudden illness and injury.  The County Paramedics are available through the universal “9-1-1” emergency telephone number, and are dispatched to potententially serious and/or life-threatening medical emergencies.
New Castle County Paramedics operate from satellite facilities, or stations located throughout the county.  The New Castle County Paramedics respond in a “tiered response” configuration with the basic life support ambulances from the volunteer fire service, private contractual ambulance services and student-operated ambulance at the University of Delaware.