**Does not provide financial assistance.****All complaint matters are to be sent via email at public.advocate@delaware.gov**The Division of the Public Advocate (DPA) represents the interests of all Delaware utility consumers before the Public Service Commission of Delaware (PSC), state and federal courts, and federal administrative and regulatory agencies and commissions in matters involving rates, service and practices of regulated public utilities. The DPA also advocates the lowest reasonable utility rates for consumers, consistent with the maintenance of adequate utility service and consistent with an equitable distribution of rates among all classes of consumers. The DPA also assists residential and small business consumers with questions and problems involving the consumers having difficulty paying their utility bills to appropriate agencies.