Since 1983, Professional Staffing, Employee Training & Development has achieved great success providing its FREE Business Skills Training Program funded by the Delaware Department of Labor and The Delaware Workforce Investment Board. This program is available to all Delaware residents who are unemployed or under-employed. The Business Skills Training Program is a 14 week experience that prepares participants for opportunities in private, public and non-profit organizations. The curriculum affords students the opportunity to obtain the National Professional Certification in Customer Service issued by the National Retail Federation Foundation. Job placement assistance is provided and the placement rate for program graduates is approximately 72%. Professional Staffing’s goal is to make participants better people and therefore better employees by providing both the technical skills in demand and the soft skills that enable them to better manage the responsibilities of employment and their personal lives. Interested applicants must have a high school diploma of GED and 9th grade reading and math skills.